Owner Survey

Thank you for allowing Malt Realty to manage your valuable investment property for you!  We enjoy having you as a client and we value your opinion of our management.  We ask that you take a few moments of your time and complete the short survey below so that we may continue to provide you with best possible service or make positive adjustments if necessary.

Owner :
Investment
Property Address :
City :
Zip :
Phone :
Email :

How did you initial locate Malt Realty?

1. When you contact our office are you greeted properly and your requests are satisfied?
Excellent
Acceptable
Poor
Comments:

2. Did our staff communicate timely as to the status of your home?

Excellent
Acceptable
Poor
Comments:

3. Do we satisfactorily handle maintenance requests from your tenant and to your expectations?
Excellent
Acceptable
Poor
Comments:

4. Do you receive your rent payments and statements in a timely fashion?  (Based on resident’s timely payment)
Yes
No
Comments:

5. Would you refer Malt Realty to your friends and family in need of property management services?
Yes
No
Comments:

   
Additional Question or Comment :